Our Core Principles


Evolve with Cutting-Edge Technologies



Applied Artificial Intelligence


Do-It-Yourself Pega Support

At EAI Systems, we believe the best way to succeed with Pega platform adoption is to do-it-yourself!

Our unique Pega DIY consulting services are designed to leverage your existing business and IT staff’s skills with minimal external dependencies.

With years of practical experience on various Pega Case Management and Decisioning projects, we

can train, hire, deploy and transform Pega skills at the right moments on your transformation programs.

Learn more about our Enablement & Co-production Services

Applied Artificial Intelligence

We take pride in our grassroot talentpool with years of programming experience in Java/Python,

machine learning and decisioning technologies. Our Pega Decisioning and Marketing talent pool

knows how to configure Pega AI brain to achieve personalized customer NBAs in shortest time.

Unified Customer Experience Framework (UCEF)

We put end-users and your customers at the heart of digital transformation strategy. Instead of

implementation centric Omni-Channel approach, we advocate Customer-First & Mobile-First

approach. Our team at EAI systems built Pega UCEF, a Unified Customer Experience Framework that

sets your transformation program on a path to success.

With UCEF, latest Pega platform capabilities are available at your finger-tips as working software. This

approach is way too powerful than discussing abstract concepts in endless meetings. UCEF can be

used at any stage, from inception, design thinking, implementation and rollout as reference


Real-time Customer Data Analytics Framework (RTCDA)

Applying and tuning machine learning solutions often require huge amounts of quality data. Even

when organizations have this data available, it is a mammoth task spanning months to get this data

in correct format to train the AI brain. This is often challenging to convince your stakeholders the

value your AI solution brings.

EAI Systems offers a real-time data acceleration service to address this gap while you prepare your

internal data. Our RTDCA framework is beta service available for non-production simulations at this


Pega Advisory Services

If you need some very experienced Pega Lead Systems Architects, Business Architects, Lead

Decisioning Architects and Engagement Leads on advisory basis, look no further. EAI Systems global

Pega network and inhouse talent pool gives us ability to provide you with top Pega talent in a cost-

effective way.

We have helped number of customers build and run Pega Centre of Excellence (Pega COE) for IT and

Business to make best use of the Pega platform.

Cloud and Managed Services

EAI Systems is now pleased to offer existing Pega customers following services –

Pega environment installation support, hotfixes, upgrades and performance tuning

Pega Cloud with Amazon AWS and Azure with docker support

Business as usual application support and maintenance

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