Digital Process Automation and RPA
Digital Process Automation (DPA) is a holistic approach that leverages a number of different technologies (including RPA) and methodologies in combination. The objective is to remove siloes, disconnects and points of “friction” caused by collections of legacy systems and procedures that have grown organically over many years, and to replace them with an agile environment that provides significantly better experiences both for customers and employees.
In short, it is at the heart of achieving the overall goal of digital transformation. Here we look briefly at some of the key components that we bring together when delivering DPA to our customers:
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